General:
Q. Where can I download an update for
my Pogo product?
A. You can download an update for all our products
here. You can download
user manuals here.
They are in PDF format so you will need Adobe
Acrobat Reader to read it. Get Adobe Acrobat Reader
here.
Q. Is my product compatible with Windows
XP?
A. Yes. Just click Continue Anyway. All
of our products have been tested to work with
Windows XP.
Q. My unit is not detected by the Mp3
manager software! What do I do?
A. Check your drivers. Drivers are files the operating
system needs to communicate with the device. Use
your Device Manager. In XP; right click
my computer, select properties, hardware, device
manager (In 9x properties, device manager). Are
there any yellow marks? If so, right click
the USB device and select update driver and follow
the wizard.
Q. My RipFlash TRIO will not display
USB CONNECT on the LCD screen and is not detected
by the VR manager! What is the cause?
A. The most common cause of this problem is:
1.You are using the little USB attachment piece
per page 33 of the User Manual 2.The drivers
have not been installed.
Power on your TRIO and do not use the little
USB attachment piece (Use the long USB cable
only) and check your drivers. Drivers are files
the operating system needs to communicate with
the device. Use your Device Manager.
In XP; right click my computer, select properties,
hardware, device manager (In 9x properties,
device manager). Are there any yellow marks?
If so, right click the USB device and
select update driver and follow the wizard.
3.You are running Windows XP SP2. The Trio was
discontinued before SP2 was released and their
is no additional software planned for the Trio
to support XP SP2.
Q. What are the maximum size external
memory cards that I can use with your products?
A. The original RipFlash and the RipFlash PLUS
can support up to 128MB SMC. The RipFlash DX,
flipster! and the original Radio YourWay can support up to
256MB SD and 128MB MMC. Radio YourWay LX can support up to 1gig SD and MMC.
Radio Yourway: Join
Radio Yourway User Group
Q. How do I set an AM/FM Reserved Recording
with the original Radio YourWay?
A. Make sure you are in tuned to the desired AM/FM
station prior to setting a reserved (future) recording.
Press the TIMER Button twice and the reserved
recording screen appears. The minute needle clock
indicator and setting channel should be flickering.
Press FW or RW: to select the file number and
then push PLAY. Now the days of the week will
flicker. Use FW or RW to select the desired day
and press PLAY.
After selecting the day set the hour by using
FW or RW and pushing PLAY (same as before) to
select the desired hour (do the same for minutes).
After the minutes are set, the start time will
flicker but you will be setting the ending time
now. Set the hour by using FW or RW and pushing
PLAY (same as before) to select the desired hour
(do the same for minutes). When you finish, you
will see the main screen and your unit is ready
to record on the selected day(s) & time(s).
You may set up to 10 reserved recordings for all
the sections in AM/FM/VOICE.
Q. Is it possible for me to listen to
one radio station while simultaneously recording
on a different one?
A. No. Radio YourWay tunes to the station you've
programmed to record.
Q. Can I set the timer to record from
the line input for a
programmed schedule?
A. Yes. You can program the unit to make a voice,
line in or a radio recording.
Q. How do I select a different recoding
bit rate on my original Radio YourWay?
A. To change the recording bitrate from 16kbps
to 32kbps, switch the unit to voice mode (using
the mode button) and hold down the REMAIN/EQ button
until you see the desired bitrate on the LCD screen.
*When you see the desired bitrate, let go of the
REMAIN/EQ button.
Q. Does Radio YourWay record FM Stereo
broadcasts in stereo, or only in mono?
A. The original Radio Yourway and Radio Yourway
Mini records in mono only. Radio Yourway LX records in
stereo MP3.
Q. I recently installed RYW explorer and
it runs only one time. (or flashes a black cmd
screen) After I download some MP3 files, or upload
a recorded radio program and terminate that session,
I have to reinstall the program to make it run,
and then only once! How can I fix this?
A. There may be a process on the system stopping
it.
Please right click the programs icon and select
properties and then compatibility.
click that box run this program in compatibility
mode for and try 2000 mode. If 2000 mode does
not work, try 98/ME mode etc.
Q. How do I set a timer recording on an
SD or MMC card for the original Radio YourWay?
A. AM/FM Reserved Recording
1. Make sure you are in tuned to the desired
AM/FM station prior to setting a reserved (future)
recording.
2 . Push the A-B button on Radio Yourway to
switch to the SD/MMC card and next press the
TIMER Button twice and the reserved recording
screen appears.
The minute needle clock indicator and setting
channel should be flickering.
Press FW or RW to select the file number and
then push PLAY.
Now the days of the week will flicker. Use FW
or RW to select the desired day and press PLAY.
3. After selecting the day, set the hour by
using FW or RW and pushing PLAY (same as before)
to select the desired hour (do the same for
minutes). After the minutes are set, the start
time will flicker but you will be setting the
ending time now. Set the hour by using FW or
RW and pushing PLAY (same as before) to select
the desired hour (do the same for minutes).
When you finish, you will see the main screen
and your unit is ready to record on the selected
day(s) & time(s). You may set up to 10 reserved
recordings for all the sections in AM/FM/VOICE.
Q. How do I erase a timer recording on my Radio
YourWay LX?
A. To erase a timer recording on firmware 1.09
and below:
1.Press and hold the Timer button for 3 seconds
2.Select the schedule you would like to delete. Go down to TYPE, then use the REWIND key to select Disable.
3.Press the Play button and Save.
A. To erase a timer recording on firmware 1.10:
1.Press the Timer button and select Set on
the popup menu.
2.Select the schedule you would like to delete. Go down to TYPE, then use the REWIND key to select
Delete.
3.Press the Play button and Save.
Q. How do I erase a reserved recording on my original Radio
YourWay?
A. To erase a reserved recording:
1.Follow the procedure to set a new reserved
recording
2.When the file number blinks, use the REWIND
key to select the number of the reserved recording
you wish to delete.
3.Push Erase twice.
Q. What are the specs to the original RYW AC adaptor?
A. Here is the AC info:
Input 120VAC 60Hz 6W
Output 3.0 VDC 200mA
Class 2
Please note that any damage caused by any 3rd
party accessories (or any modifications) are
not covered under our 1 year warranty.
Q. My original Radio YourWay is not recording! Is there
any way to reset the memory?
A. Yes. In Voice Mode press and hold the repeat
button for 10-15 seconds until it resets (erases
all files) and try again. Sometimes files do not
get deleted properly in the FAT and this makes
the unit think the memory is full. To avoid this,
format the units memory with the software every
couple of weeks or do this procedure.
Q. Is there another place on the internet
where I can get more information about RYW?
A. Subscribe to RadioYourWay
Q. I made a mistake setting up my reserved
recording on my original Radio YourWay. Can I edit the reserved recording before the recording takes place?
A. To modify a reserved recording:
1.Follow the procedure to set a new reserved
recording
2.When the file number blinks, use the REWIND
key to select the number of the reserved recording
you wish to modify.
3.Go through the normal process of setting up
the reserved recording.
Note: You can only edit day and time settings.
If you made a mistake setting the correct recording
station, you must erase the reserved recording.
Q. My original Radio YourWay will not record to the SD
card and it worked before!
A. Make sure you are setting the reserved recording
to record to the SD card as described in this
FAQ. If everything is correctly set and the unit
is still not recording to the card, your card
is corrupted.
1.Try to reformat the card to a FAT using your
external reader/writer.
2. With the SD card in the unit (Use A-B to
switch to card) and
In Voice Mode press and hold the repeat button
for 10-15 seconds until it resets (erases all
files) and try again.
3.Try to format the card using the RYW software.
If none of these tips helped, the next step
is for us to look at your unit with our working
SD cards. Keep in mind that RYW does not support
SD cards over 256MB.
Q. Will my Radio YourWay LX work with
an Ultra II or High-Speed SD memory card?
A. Sorry, but Radio YourWay LX is not compatible
with Ultra II or high-speed SD memory cards. The LX will
support standard SD cards of up to 1 gig.
Q. My Radio YourWay LX is not detecting
the mp3's or WMA's that I've downloaded onto my SD
card!
A. In Music, Voice, AM, or FM mode, tap the A/B
button to switch memory states. There is a
small icon near the top of the display that will
indicate INT if you're on internal or SD if you're
on external.
Q. Is there a way to change the timer
display during playback on my Radio YourWay
LX?
A. While listening to a recording or song, tap
the Timer button to switch timer displays.
Q. Does the Radio YourWay Mini record
or support mp3?
A. The Mini does not record or support mp3
files. It records in ADPCM format.
